Policy

At Worlds in Puzzles, we believe in providing our customers with the best shopping experience possible. To ensure transparency and fairness, we have implemented the following policies:

Returns and Refunds

We understand that sometimes a product may not meet your expectations. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. Please note that the item must be in its original condition and packaging.

We do not cover the cost of shipping the product back. This is at your own cost.

Shipping

We offer fast and reliable shipping options to ensure that your puzzle accessories reach you in a timely manner. All orders are processed and shipped within 4-5 business days. We also provide tracking information so you can easily monitor the progress of your shipment.

Privacy and Security

At Worlds in Puzzles, we take your privacy and security seriously. We use industry-standard encryption technology to protect your personal information and ensure that it remains confidential. We will never share your information with third parties without your consent.

Customer Support

We are committed to providing exceptional customer support. If you have any questions, concerns, or need assistance with your order, our friendly and knowledgeable team is here to help. You can reach us through our contact form, and we will respond to your inquiry as soon as possible.

Quality Guarantee

We take pride in offering high-quality puzzles and accessories. If you encounter any issues with the quality of our products, please contact us within 14 days of receiving your order. We will work with you to resolve the issue and ensure your satisfaction.

Thank you for choosing Worlds in Puzzles. We appreciate your business and look forward to serving you with the best products available.